Shipping policy

Shipping Policy

Thank you for your order. Below are the details of our shipping process:

Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed.
Orders are not processed on weekends or holidays.

Shipping Time

Estimated delivery time depends on the destination and shipping method:

  • Standard Shipping: 7–15 business days
  • Express Shipping: 3–7 business days

Please note that shipping times are estimates and may be affected by customs, carrier delays, or other unforeseen factors.

Shipping Costs

Shipping rate shown at checkout is incorrect. Please contact us for the exact freight based on your address & quantity before checkout.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number.

Customs, Duties & Taxes

International orders may be subject to customs duties and taxes. These charges are the responsibility of the customer.

Incorrect Address

Please ensure your shipping address is accurate. We are not responsible for delays or losses caused by incorrect or incomplete addresses.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery. We will assist you in resolving the issue.

Contact Us

For any shipping-related questions, please contact us at [chenmeiting@greendisplay.cn].